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CF-C2 CF-SX CF-AX Battery Safety Note

April 16, 2018

Dear Valued Customer,

As a result of Panasonic's ongoing commitment to improving our products and services, we recently identified a quality condition potentially affecting Panasonic Toughbook CF-C2, CF-SX and CF-AX series involving laptop battery packs.

Although we are not aware of incidents in Vietnam, in all abundance of caution, it is essential that you utlilise a BIOS Utility for the CF-C2 / CF-SX and CF-AX laptops to minimise the risk of an incident while we develop a final solution.